Hidden Motives USA

Terms and Conditions

Terms and Conditions for Hidden Motives USA
Effective Date: 11/01/2024

Welcome to Hidden Motives USA. By accessing or using our website and services, you agree to comply with the following Terms and Conditions. Please read them carefully, as they outline the rules and guidelines for using our website and purchasing our products.

1. General Use

By using our website, you confirm that you are at least 18 years old or have the consent of a legal guardian.
You agree to use our website and services only for lawful purposes and in a manner that does not infringe on the rights of others.

2. Withdrawal and Cancellation of Services

Hidden Motives USA reserves the right to modify, suspend, or discontinue any service or product offering at any time without notice.
We may cancel an order or withdraw a service if we suspect fraudulent activity, misuse, or violation of these Terms and Conditions.

3. Financial Transactions

All prices are listed in USD unless otherwise stated.
We reserve the right to update pricing, sales, or promotions without prior notice.
Any fraudulent chargebacks or disputes will result in legal action.

4. Customer Expectations

We strive to provide accurate and up-to-date information on our website. However, we are not liable for:
- Typographical errors, inaccuracies, or omissions.
- Temporary unavailability of the website due to maintenance or technical issues.
All products are subject to availability.

5. Intellectual Property

All content on the Hidden Motives USA website, including text, images, logos, and designs, is protected by copyright laws.
You may not reproduce, distribute, or use our content for commercial purposes without prior written consent.

6. User Behavior

You agree not to:

Engage in unlawful, harmful, or fraudulent activities while using our website.
Submit or post hate speech, bullying, spam, or unauthorized promotions.
Use our website in a manner that disrupts its operation or impairs others' ability to use it.

7. User Accounts

Hidden Motives USA reserves the right to disable, suspend, or terminate user accounts at our discretion if we detect:
- Breach of these Terms and Conditions.
- Fraudulent or harmful behavior.

8. Limitation of Liability

Hidden Motives USA is not liable for any direct, indirect, or consequential damages arising from:
- Your use of our website.
- Delays, interruptions, or errors in service.
Our maximum liability is limited to the value of the products purchased from us.

9. Amendments to Terms

We may update or amend these Terms and Conditions at any time. Continued use of our website after changes are posted constitutes acceptance of the updated Terms and Conditions.

10. Governing Law

These Terms and Conditions are governed by the laws of Iowa. Any disputes shall be resolved in the courts of this jurisdiction.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us:

Email: hiddenmotivesusa@gmail.com

Return and Refund Policy

Return and Refund Policy for Hidden Motives USA
Effective Date: 11/01/2024

At Hidden Motives USA, we value your satisfaction. If you are not completely satisfied with your purchase, we are here to help. Please review our Return and Refund Policy below.

1. Terms of Return

Returns must be initiated within 30 days of the delivery date.
Items must be in their original condition, unworn, unwashed, and with all tags attached.
We at Hidden Motives USA reserve the right to decline a return at any moment if the return does not meet the conditions outlined in our Return and Refund Policy or if the reason for return is deemed invalid due to buyer negligence.

2. State of Return

Items must be returned in new condition with no signs of wear, damage, or alterations.
Returns are not accepted for final sale items, undergarments, or customized products unless they arrive damaged or defective.

3. Reasons for Return

You may return items for the following reasons:

The product was damaged during shipping.
You received the wrong product or size.
The product does not match the description or expectations.

4. Process for Return

Step 1: Email us at [Insert Email Address] with your order number, reason for return, and any relevant photos (if applicable).
Step 2: Once your return is approved, we will provide a return shipping label and instructions.
Step 3: Package the item securely and drop it off at your nearest shipping location.

Note: The customer is responsible for return shipping costs unless the return is due to a mistake on our part (e.g., wrong item sent, defective item).

5. Process of Refund

Once we receive your return, we will inspect the item(s).
Approved refunds will be processed within 5-7 business days of receiving the return.
Refunds will be issued to the original payment method. Depending on your bank, it may take an additional 3-5 business days for the refund to appear in your account.
Shipping fees are non-refundable unless the return is due to an error on our part.

6. Contact Details

If you have any questions or need assistance with your return, please contact us:

Email: hiddenmotivesusa@gmail.com